Do I need a web server to use Locallypop?

Nope, you don't. Locallypop takes care of the back-end setup for you using locally-based high-performace cloud hosting, so you only need decide the content you want on your website.

Can I connect my domain to my Locallypop website?

Yes, you may — and we encourage that! It not only adds credibility to customers visiting your site, but also aids with findability in search engine rankings.

How am I billed?

When the time comes around, at the beginning of each billing cycle, we'll email you an invoice. Kindly make payment as per the instructions indiated on the invoice, and we'll send you a receipt via email upon confirmation of payment.

Can I switch plans?

Absolutely. Just drop us an email and let us know and we'll sort out the details with you.

Where are your servers located?

Our servers are located in Singapore for extra-fast loading speeds.

What's considered a page view?

Everytime a person loads a page of your website's, that's considered a view. You can also link up your Google Analytics account to get insights into your website analytics.

Can I cancel my account?

Sure thing. We know that plans can change. Just let us know via email and we'll help you sort out the technical details.

What happens if my visits exceed the limits for my plan?

We understand that as your business grows, the traffic volume you encounter might spike on several occasions. Your website will continue to be available to your potential customers. We'll recommend you an upgrade if it better suits your site traffic needs.

How can I get help?

We've put in a lot of effort to ensure that every feature and setting is meticulously detailed in our help documentation and guides available in the dashboard page, so there'll always be help at hand, any time of the day.

Besides that, we offer world-class customer support. Simply email us at hello@locallypop.com with your question or query, and we'll get back to you in a jiffy.